MAP AND DIRECTIONS | COMMUNITY AMENITIES | FLOOR PLANS | APARTMENT AMENITIES | LOCAL AREA | RENTAL RATES | RENTAL APPLICATION | HOME
GETTING STARTED | MAKING A ONE-TIME PAYMENT | MAKING A SCHEDULED OR RECURRING PAYMENT | EDIT OR DELETE A SCHEDULED PAYMENT
CONFIRMING YOUR PAYMENT | VIEW YOUR PAYMENT HISTORY | CONTACTING SUPPORT
Getting Started: Create an Online Payment Account
It takes just seconds to sign up for an account to pay your rent online. Just complete the following steps:
1. Select “Register”
2. Select your “Property Name” from the drop down list and enter the “Primary resident last name” and “Unit number”. (These values must match exactly with the data in the property management system)
3. Enter a “user name” and “password”
4. Select “Register”
* Special Note: You can also obtain your Tenant ID from your Community Manager (Call (517) 507-4607) and use this number to register your online account.
Making a Payment: Make or Schedule a Single Payment
Residents have the ability to make a single payment or schedule a one-time future payment. To schedule a future payment, complete the following steps after logging into PropertyBridge:
1. Select “Pay by Credit Card”
2. Select the “Make One Payment” radio button
3. Select the date to process the payment
4. Select “Continue”
5. Enter the “Payment Amount”
6. Enter the Credit Card Payer information including account number and expiration date.
7. Acknowledge the T&C’s, then click on “Continue”
* Special Note: a convenience fee may apply to your payment.
This will be stated on your payment entry page.
Making a Payment: Schedule Recurring Payments
Residents now have the ability to schedule recurring payments. To schedule a recurring payment, complete the following steps after logging into PropertyBridge:
1.Select “Pay by Credit Card”
2. Select the “Schedule up to 12 automatic payments” radio button
3. Select the day of the month to process the payments and the first and last month payments should be made
4. Select “Continue”
To edit or delete a recurring payment:
1. Select “Review Scheduled Payments”
2. Select “Edit” or “Delete”
3. If editing, change the amount
4. Click on “Update” to save changes
*Special Note: To skip scheduled payments without deleting them, change the amount to $0
Confirmations
After clicking “Continue” on the payment page, you are presented a confirmation page to verify the information you have entered is correct. By clicking on “Submit”, you are processing your payment. After the payment has processed, you will see a receipt page appear with a “Print” button. This will be your only chance to print a copy of your receipt. If you provided a valid email address on the payment screen, PropertyBridge will also send you an email confirmation of your payment.
View Payments
To see a report of your previous payments, click on “View Payments”
Contacting Support
Please contact the Hunters Ridge Leasing Office at (517) 507-4607 or hrleasing@atlantisam.com with any questions regarding making a credit card payment online. They should be able to answer your questions or escalate your issue to PropertyBridge for timely resolution. You may also check the PropertyBridge Knowledge Base by clicking on “Support Center” on the left side of the Property Bridge payment screens. Here you will find a list of Frequently Asked Questions that may give you an immediate answer to your question.